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Who We Are

National Shopping Service Network (NSSN) has been providing mystery shopping services and market research solutions since 1986.  After beginning as a regional company offering mystery shopping services in the Denver, CO area, we soon grew to a national level and have the opportunity to serve a wide variety of industries across the United States and Canada.  Our experience and knowledge gained over more than 30 years gives us the ability to provide superior programs for our clients.

Our services provide the insight our clients need to grow and improve their business.  When you implement a mystery shopping program or other market research service with us, we work with you to create a custom a program that provides the most benefit, and we are happy to make changes as we go, at no additional cost, to ensure the program provides the results you need.

Discover the advantages of working with NSSN, and contact us today!​


  • Services available in all 50 states of the US and all Canadian provinces

  • No long-term contract required

  • No customization or program modification fees

  • No minimum number of shops required

  • Comprehensive online reporting and analysis portal

  • FREE trial mystery shop

  • Superior service, encompassing the four C's below: 

Reporting Capabilities


Our analytics platform provides the powerful tools necessary to fully understand your program results and identify trends.  By using our dashboard-style reporting system, you can customize your experience and create only the reports you want to see.  Focus on the metrics most important to you. 

Easily access results using your mobile device for on-the-go decision making.

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Image by Tim van der Kuip

Quality Control

Quality reporting is our commitment to you.  We screen our shoppers to confirm well-qualified, professional evaluators provide the requested data.


Our team thoroughly reviews each submitted report ensuring the data provided is accurate, complete and ready for you in a timely manner. 

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